Referrals

Download Printable Patient Info Sheet

*DermCafé is a virtual dermatology clinic. If patient is uncomfortable with basic technology (email, webpages), DermCafé is NOT the right service for them.

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*Patient should expect an email with Booking Instructions from

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*We do NOT provide expedited in-person follow-ups. All follow-ups must be arranged through DermCafé unless otherwise specified.

DermCafé CANNOT safely provide virtual care for:​

• Inadequately captured on photo:

  • Pigmented lesions 

  • Mucosal lesions

  • Genital lesions

  • Lesions on the scalp

  • Full or regional skin exams

• Requires in-person care from the onset:

  • Complex rashes or dermatoses (e.g. any widespread rashes, blistering disorders, mucosal membrane disorders, dermatoses requiring a biopsy, etc)

  • Wounds

  • Procedural care (e.g. skin cancer surgeries)

• Prescription for controlled substances

• Medical emergencies

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Consider sending a DermCafé Physician-to-Dermatologist eConsult (1 business day turnaround time guaranateed) for complex dermatoses.

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Please note: should our scope of care be ignored and/or your reason for referral be misrepresented, we reserve the right to permanently reject any and all future referrals from you. 

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Thank you to all the well-intentioned clinics working to provide excellent patient care!

DermCafé CAN safely provide virtual care for:

• Acne

• Rosacea

• Melasma

• Eczema 

• Seborrheic dermatitis

• Infantile hemangiomas

• Psoriasis

• Non-scarring alopecias

• Vitiligo

• Urticaria

• Benign lesion removals in the GTA and Ottawa are available via transition to our Dermatology Team's physical offices

• Non-melanoma skin cancers can be clinically assessed and referred to our Network Plastic Surgeon for expedited surgical management 

• Allergic/irritant contact dermatitis

• Other localized inflammatory dermatoses (e.g. lichen planus)

• Localized superficial skin infection (e.g. tinea)

How does this work?   -  Just like any other Referral in Ontario

• This form is for Doctors to refer their patients for OHIP-covered virtual visits with our Dermatologists. 

• Patients require an email account & electronic device to access our services.

• All information is submitted and stored securely on our PIPEDA-compliant platform.

• Referred Patients are ONLY seen by our Board-Certified Dermatologists: view their Profiles here

• We can return the Consult Letter to either a fax # or secure email.

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What happens if my patient ends up requiring in-person care?

• Complex dermatoses/long-term care will be redirected back to the referring physician to refer to an in-person Dermatologist

• For discrete care (e.g. cryotherapy, intralesional injections, etc), the patient will be referred to the most appropriate Dermatologist's physical office within our Network

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Questions? Chat box (bottom right) or info@dermcafecanada.com

Download Printable Patient Info Sheet