Download Printable Patient Info Sheet


*DermCafé is a virtual dermatology clinic. If patient is uncomfortable with basic technology (email, webpages), DermCafé is NOT the right service for them.

*Patient should expect an email with Booking Instructions from

*We do NOT provide expedited in-person follow-ups. All follow-ups must be arranged through DermCafé unless otherwise specified.

DermCafé CANNOT safely provide virtual care for:

  • Inadequately captured on photo:

    • Pigmented lesions 

    • Mucosal lesions

    • Genital lesions

    • Lesions on the scalp

    • Full or regional skin exams

  • Requires in-person care from the onset:

    • Complex rashes or dermatoses (e.g. any widespread rashes, blistering disorders, mucosal membrane disorders, dermatoses requiring a biopsy, etc)

    • Wounds

    • Procedural care (e.g. skin cancer surgeries)

  • Prescription for controlled substances

  • Medical emergencies

Consider sending a DermCafé Physician-to-Dermatologist eConsult (1 business day turnaround time guaranateed) for complex dermatoses.

Please note: should our scope of care be ignored and/or your reason for referral be misrepresented, we reserve the right to permanently reject any and all future referrals from you. 

Thank you to all the well-intentioned clinics working to provide excellent patient care!

DermCafé CAN safely provide virtual care for:

  • Acne

  • Rosacea

  • Melasma

  • Eczema 

  • Seborrheic dermatitis

  • Infantile hemangiomas

  • Psoriasis

  • Non-scarring alopecias

  • Vitiligo

  • Urticaria

  • Benign lesion removals in the GTA and Ottawa are available via transition to our Dermatology Team's physical offices

  • Non-melanoma skin cancers can be clinically assessed and referred to our Network Plastic Surgeon for expedited surgical management 

  • Allergic/irritant contact dermatitis

  • Other localized inflammatory dermatoses (e.g. lichen planus)

  • Localized superficial skin infection (e.g. tinea)

How does this work?   -  Just like any other Referral in Ontario

  • This form is for Doctors to refer their patients for OHIP-covered virtual visits with our Dermatologists. 

  • Patients require an email account & electronic device to access our services.

  • All information is submitted and stored securely on our PIPEDA-compliant platform.

  • Referred Patients are ONLY seen by our Board-Certified Dermatologists: view their Profiles here

  • We can return the Consult Letter to either a fax # or secure email.

What happens if my patient ends up requiring in-person care?

  • Complex dermatoses/long-term care will be redirected back to the referring physician to refer to an in-person Dermatologist

  • For discrete care (e.g. cryotherapy, intralesional injections, etc), the patient will be referred to the most appropriate Dermatologist's physical office within our Network

Questions? Chat box (bottom right) or

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©2020 DermCafé

416 352 0110