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Patient Referrals for Live Video Visits 

Click on your province below to refer instantly

Or, use our EMR FORMS:


  • DermCafé is a virtual dermatology clinic. If patient is uncomfortable with basic technology (email, websites), DermCafé is NOT the right service for them.

  • Patient should expect an email with Booking Instructions from

  • Please do not fax photos. Black-and-white blurry faxed photos provide no meaningful addition to the Dermatologist's assessment.

DermCafé CANNOT safely provide virtual care for:

  • Inadequately captured on photo:

    • Mole/skin cancer lesions 

    • Mucosal lesions

    • Ano-genital lesions

    • Alopecia

    • Lesions on the scalp

    • Full or regional skin exams

    • Severe eczema or psoriasis

    • Large/widespread congenital lesions, congenital melanocytic nevi, facial port wine stains

    • Complicated hemangiomas or requiring systemic treatment

  • Requires in-person care from the onset:

    • Undifferentiated/widespread/complex rashes

    • Wounds

    • Procedural care (e.g. skin cancer surgeries)

  • Prescription for controlled substances

  • Medical emergencies

Instead, consider sending us a DermCafé MD/NP-to-Dermatologist eConsult (1 business day turnaround time).

Please note: should our scope of care be ignored and/or your reason for referral be misrepresented, we reserve the right to permanently reject any and all future referrals from you. 

Thank you to all the well-intentioned clinics working to provide excellent patient care!

DermCafé CAN safely provide virtual care for:

  • Acne and acne scarring

  • Rosacea

  • Melasma

  • Photoaging

  • Periorificial dermatitis

  • Seborrheic dermatitis

  • Keratosis Pilaris

  • Infantile hemangiomas

  • Localized Eczema (e.g. hand eczema)

  • Localized Psoriasis

  • Localized Contact dermatitis

  • Hemangiomas for topical treatment

  • Benign, non-pigmented lesion removals (e.g. skin tags) in the GTA and Ottawa are available via transition to our Dermatology Team's physical offices

Please note: children under 18 are not required to attend video call appointment if parent is present as long as high quality photos are submitted. However the child is old enough to participate, they are encouraged to attend!

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