How This Works

What can be cared for virtually?

DermCafé CAN'T safely provide virtual care for:

• Inadequately captured on photo:

  • Mole/melanoma/pigmented lesion concerns

  • Concerns inside the mouth

  • Concerns in the genital region

  • Concerns on the scalp

  • Full or regional skin checks

  • Rarer, scarring types of hair loss

• Requires in-person care from the onset:

  • Undifferentiated/widespread/complex rashes

  • Wounds

  • Procedural care (e.g. skin cancer removals)

• Medical emergencies

• Prescription for controlled substances

These concerns require in-person care at physical Dermatologist offices 

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DermCafé CAN safely provide virtual care for:

• Acne and acne scarring

• Rosacea

• Facial skin discolouration (Melasma)

• Other facial rashes (Seborrheic dermatitis, perioral dermatitis)

• Eczema 

• Psoriasis

• Other limited skin rashes (Contact dermatitis)

• Hemangiomas 

• Female/male pattern hair loss

• Limited vitiligo

• Limited hives

• Limited superficial skin infection (e.g. tinea)

• Benign lesion removals in the GTA and Ottawa are available via transition to our Dermatology Team's physical offices

DermCafé is a VIRTUAL clinic. All OHIP/UHIP visits are conducted via audio/video phone call and diagnoses made via submitted photos. We do NOT provide expedited follow-ups to in-person Dermatology clinics. All follow-ups must be arranged through DermCafé unless otherwise specified 

OHIP/UHIP-covered

Live Audio/Video Visits

Takes 2 mins

This streamlines the process so that your Doctor is both prepared and focused for your visit. 

Step 2

Book your Online Appointment

Choose a date and time most convenient for you

Re-access the link to modify/cancel with a click

Step 3

Audio/Video Visit with Your Dermatologist

Our Dermatologists will diagnose based on your pre-submitted photos, and the visit takes place via an audio/video call.

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OHIP/UHIP-covered visits require a Physician's Referral. Simply book a quick Visit with our Family Doctor first

Step 4

Access Your Online Result Anytime

Arrange for FREE prescription delivery.

Download DermCafé Info Sheets, bloodwork forms and and book follow-up appointments when needed