Book Your Appointment

Residents of ON, BC and AB

Live Wait-Times


You Require a Doctor's Referral for your Dermatology Virtual Visit

I Need a Referral

See your own Family Doctor to get a Referral to DermCafé.

If you don't have a Family Doctor, you can book first with a DermCafé Family Doctor, who can Refer you to our Dermatologists

I Already Have a Referral

After your Doctor submits our Online Referral Form, you'll get a email link to book your Dermatology Virtual Visit. You must register using this specific link

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I have Private Insurance 

No Referral Required

I have Morcare, StudyInsured or Intrepid247 

We direct-bill these insurances

Direct Pay Option or I have other Private Insurance  

$175 Consultation

$89 Follow-up Visit

Insurance receipt provided

At this time, we do not direct-bill any other insurance  

What can DermCafé care for virtually?

DermCafé CAN'T safely provide virtual care for:

  • Inadequately captured on photo:

    • Mole/skin cancer/lesion concerns

    • Concerns inside the mouth

    • Concerns in the anal/genital region

    • Concerns on the scalp

    • Full or regional skin checks

    • Hair loss

  • Requires in-person care from the onset:

    • Widespread or complex rashes 

    • Wounds

    • Procedural care (e.g. skin cancer removals)

  • Medical emergencies

  • Prescription for controlled substances


These concerns require in-person care at physical Dermatologist offices

DermCafé CAN safely provide virtual care for:

  • Acne and acne scarring

  • Rosacea

  • Facial skin discolouration (Melasma)

  • Photoaging

  • Other facial rashes (Seborrheic dermatitis, perioral dermatitis)

  • Keratosis pilaris

  • Hemangiomas 

  • Limited eczema (e.g. hand eczema)

  • Limited psoriasis

  • Limited contact dermatitis

  • Benign lesion removals (e.g. skin tag) in the Greater Toronto Area and Ottawa are available via transition to our Dermatology Team's physical offices

Please note: Children under 18 are not required to attend video call appointment if parent is present as long as high quality photos are submitted. However if your child is old enough to participate, they are encouraged to attend!

DermCafé is a DIGITAL-only clinic. All virtual visits are conducted via audio/video call and diagnoses made via submitted photos. We do NOT provide expedited follow-ups to in-person Dermatology clinics. All follow-ups must be arranged through DermCafé unless otherwise specified